photo of person

Change Of Address Checklist

Last updated
facebook logotwitter logolinkedin logoemail iconprint icon

Moving House? Here's a comprehensive list of entities to inform

When you're moving into your new home it's necessary that everything comes with you, even your mail! Everything from last bills and final payments to insurance premium updates and new credit cards need to be redirected to your new abode, not to whomever may be living in your old home. You don't want to miss out on any crucial communication.

So how do you remember who to notify? You could pay attention to the companies that regularly send you mail but you may be overlooking less frequent communications from equally important companies that have your details. Use the Direct Connect change of address checklist to simplify the process for you.

Why it is important to redirect your mail

Redirecting your mail ensures that important bills and correspondence won't be sent to your old property. This helps protect your personal information from landing in the wrong hands as this could result in identity theft. It also prevents you from having account suspensions or other general inconvenience. You may feel that you don't have the time or energy to redirect your mail but investing a little bit of effort now can save you many headaches in the future!

How to submit change of address notifications

There are several options when it comes to notifying organisations and individuals of your change of address, such as:

Via Australia Post

You can arrange for Australia Post to redirect your mail and to send out change of address notifications to specific organisations or you can use this checklist to do it yourself.


Many businesses, such as health insurance, banking and online retailers, provide online customer profiles which will allow you to save time and easily change your details. Just search for 'MyAccount' or 'Account' - simply login, change your details and it'll be done.

By phone

You can submit your change of address by phone and, even though it might take a bit longer than doing it online, it can be another convenient way of finding out whether you're getting the best deal.


Some companies will require that you send them a written notification via email or letter. Be sure to include all the relevant information of your account:

  • Full name of account holder (you or your spouse)

  • Account number

  • Current address

  • Date of move

  • New address - double check:

    • House number

    • Spelling of street name and city

    • Postal code

This method is typically used by doctors, lawyers, educational institutions, gyms and veterinarian offices.

In person

It's usually a good idea to notify family and close friends about your move in person - they will appreciate the personal touch! Consider printing out change of address cards and let them know where they can find you for that lawnmower you borrowed… 4 years ago!

Change of address notification recipient's checklist

Use this list to brainstorm recipients for your change of address notifications. For your convenience, we have included links to common government agencies.

Government agencies

Changing your address with these various government agencies may seem like a chore but it makes it ten times quicker to access these services with up-to-date information in the future. Also, if you're an active voter, you may want to confirm your new address to ensure that you are on the electoral roll and that you remain eligible to vote in local, state and national elections after you move. After all, it’s compulsory!

Health and medical

Submitting a change of address notification to your health care provider will ensure that your details are up to date. Remember to request that your records be forwarded to your new provider.

  • Private health insurer

  • General practitioner

  • Psychologist

  • Paediatrician

  • Orthodontist

  • Dentist

  • Optometrist

  • Chiropractor

  • Veterinarian

  • Personal trainer

  • Gym membership

Financial services providers

Keep your confidential financial information out of the wrong hands by sending a change of address notification to all the financial institutions you deal with. In some cases, it may possibly improve your credit score as it allows lenders to check your details. Notify the following providers:

  • Bank

  • Credit unions

  • Mortgage provider

  • Personal loan provider

  • Financial advisor

  • Superannuation fund

  • Hire purchase providers

  • Insurance companies (car, home, contents, pet etc.)

Important note: Car insurance premiums are based on specific details, such as location and where your vehicle is parked overnight. Moving to a new home means that your premium may change - hopefully for the better. Keeping your details up to date can make the difference between a potential future claim being approved or declined.


  • Family and friends

  • Employers

  • Schools and tertiary institutions

  • After care facilities

  • Extra-curricular clubs/activities

  • Charities

  • Clubs

  • Gym

  • Vehicle breakdown cover

  • Subscription service (newspaper, magazine, wine-of-the-month etc.)

  • Utility providers, including gas and electricity

  • Store cards and loyalty programs

  • Real estate agent

  • Security systems (home alarm and / or armed response and vehicle tracking company)

  • Toll tags (viatag, touch tag, e-toll, e-tag)

  • Cemeteries and plot tenure

  • Home services provides, like window cleaners and mowing

  • Online retailers

Use our change of address checklist to avoid losing any mail, leaving you with more time planning your move.

Get a call back for an easy, no-obligation service that can connect you with leading industry providers.

Some of our favourites on Cleaning