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7 Essential Tips to Ensure You Get Your Bond Back

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Moving out of a rental property can be exciting as you prepare to start your new journey. But the process of getting your bond back from the landlord or property manager can be daunting. What if that tiny scratch in the paint is enough for them to say no?

Your bond is a significant amount of money, usually equivalent to several weeks' rent, which you paid as a security deposit when you first moved in. If you can get it back, you’ll have a nice little start to your next move, but how can you make sure it’ll be back in your bank account at the end of your rental contract?

Having helped with over one million moves across Australia, we’ve got seven essential tips that will increase your chances of getting your bond back hassle-free.

1. Understand the tenancy agreement

The first step to securing your bond is to thoroughly read and understand your tenancy agreement. Don’t skip ahead because you’re feeling a bit lazy or you’re too excited to move in, as tempting as that is. Familiarise yourself with the conditions and requirements for moving out, including notice periods, cleaning expectations, and any specific instructions provided by the landlord or property manager, such as NBN connection requirements. . That way, when the time comes to move out, you can plan and organise according to these details.

2. Plan ahead

Moving can be chaotic, but planning ahead will help you stay organised and avoid any last-minute rush. checklist of tasks to be completed before moving out, such as cleaning, repairs, and organising your belongings. Try to start early and tackle one task at a time, so there’s plenty of time to deal with any issues and your transition is more stress-free!  If you’re unsure of timing, ask friends or family for help, or better yet, call your service providers to work out timelines. The Direct Connect team is available 8am to 8pm Monday to Friday, and 9am to 5pm Saturdays and can help you with all things related to your connections, cleaning or removalists.

3. Conduct a pre-inspection

If you have time, consider requesting a pre-inspection from your landlord or property manager. This inspection will help you identify any areas that need attention or repairs before the final inspection, so you can address them as soon as possible, and increase the chances of getting your bond back without deductions for damages.

4. Thorough cleaning

One of the most critical factors in receiving your bond back is leaving the property in a clean and tidy condition. Clean all rooms, including carpets, windows, and appliances, and pay special attention to areas that are often overlooked, such as inside cupboards, under furniture, and behind appliances. You might even want to hire professional cleaners if you're short on time or lack the cleaning expertise to get everything spick-and-span.

If you find yourself wanting a professional clean, our team can get you connected with WHIZZ, who have provided cleaning services to over 40,000 customers since 2014 and offer a 100% Happiness Guarantee to make sure your home is left sparkling clean.

5. Repair damages

Repair any damages that occurred during your tenancy, such as holes in walls, broken fixtures, or damaged flooring. Taking care of these repairs before the final inspection demonstrates your responsibility as a tenant and enhances the likelihood of receiving your bond in full.

6. Provide proper notice

Give your landlord or property manager the required notice as per your tenancy agreement. Failure to give proper notice could result in financial penalties or deductions from your bond.

7. Document everything

Throughout the moving-out process, make sure to document the property's condition with photographs or videos. This evidence can serve as proof of the property's condition when you left it, protecting you from any unfair claims of damages. Also, make sure to keep all communication with your landlord or property manager in writing to maintain a record of any agreements or discussions.

By understanding your tenancy agreement, planning ahead, conducting a pre-inspection, thorough cleaning, repairing damages, providing proper notice, and documenting everything, you demonstrate your responsibility as a tenant and leave the property in a condition that satisfies the landlord or property manager.

We’ve been through the moving process over a million times, so you can always give our team a call to help with timelines to book connections for your new property, or removalists and cleaners to move you out of your old one. After all, we’re here to help make your move as easy as possible.

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